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The Key Benefits of Application Modernization: Reduce Costs, Enhance Productivity and Transform Customer Experience


What is application modernization?

Application modernization is the repurposing of legacy software so that it better aligns with a business’s current needs. The majority of IT products have a life cycle of just five years, according to a renowned source. When technology ages, its features, and capabilities begin to dwindle which can negatively impact a business’s ability to operate without disruptions. 

Why should you modernize your applications?

When legacy software becomes outdated, application modernization breathes fresh life into it by enhancing technology, speed, reliability, functionality, and integration capabilities.

As businesses begin to grow and thrive, the need for custom software solutions that can add additional functionality and flexibility also grows.

Growth and expansion could be slowed down considerably for those who still use legacy systems and software, owing to their inability to integrate with new systems and add new functionality.

With application modernization, businesses can update old software in order to access custom and modern capabilities and features.

Aging legacy applications can also affect customer experience which can prove detrimental to the overall brand image of the company.

Fortunately, businesses can get up to speed with modern technology without having to spend a fortune on all new systems. Application modernization is a cost-effective solution that greatly improves flexibility and collaboration.

Outdated platforms can be difficult to use and may contain features that do not align with modern technology. To keep legacy applications running smoothly, it is crucial to make essential updates from time to time.

The top advantages of application modernization

Modernizing legacy systems can come with multiple benefits, such as saved time, money, and aggravation.

Here are just a few important benefits of application modernization for internal legacy systems:

1. Boosts productivity of employees

One of the most important benefits of application modernization commonly overlooked, involves the productivity of staff. Developers and administrative employees tend to function at their full potential when they have access to technology that is easy to use and reduces their cognitive burden.

Application modernization can be used to automate tasks and eliminate repetitive processes, allowing employees to use their time more optimally.

A modernized system may also result in fewer application problems, improved functionality, and advanced features that lead to streamlined operations.

2. Enriches overall customer experience

Operating a legacy application may seem harmless in terms of customer service. However, continuing to use an outdated system can actually have a negative impact on customer experience.

Customers constantly expect businesses to keep up with new technology and trends. Businesses must comply with this demand to avoid losing market share to competitors.

Application modernization enhances the customer experience through various changes, such as transforming the front-end user interface, creating new features, offering new services, or automating previously manual processes.

3. Reduces costs

Since outdated apps need vast amounts of money for maintenance, they are not economically viable for organizations. In addition, most of these apps are hosted on on-premises data centers, which are expensive to maintain.

Thus, organizations do not get a chance to reap the benefits provided by the public cloud.

Moreover, hiring specialists for maintaining legacy applications can also prove extremely expensive since its difficult to find people who are familiar with aged tools and outdated technologies.

To put it precisely, organizations can achieve a 30-50% reduction in costs by modernizing their applications.

4. Improves security

Owing to their age and usage of primitive technology, legacy applications might contain unidentified or known security vulnerabilities.

Due to the lack of modern security practices, developing these applications allows attackers to exploit these flaws and breach an organization’s network.

On the other hand, modernized applications continuously receive security upgrades and bug fixes against new threats. Therefore, it is crucial for companies to use such applications to safeguard their data.

5. Bestows the ability to build cloud-native apps

Once organizations upgrade their age-old applications by adding new features and functions, they can easily rebuild their legacy applications into cloud-native applications.

It empowers them to leverage several public cloud benefits such as faster go-to-market, agility, scalability, and secure data.

6. Enhances compatibility

Modernization of legacy applications enhances their interoperability with new technologies, platforms, and code.

In addition, it enables organizations to seamlessly integrate their applications, so they’re better positioned to meet current and future business demands.

Key technologies used in application modernization

Now that you have a fair idea of the advantages that application modernization offers to your business, let us further explore the key technologies involved in this process.

Some of the most prominent technologies which are used to modernize applications are:

1. Cloud migration

Cloud migration is considered the fundamental technology used in the application modernization process. Companies can scale apps using public, private, and hybrid cloud services efficiently and at a lower cost than on traditional IT infrastructure.

Read More: 6 Reasons Why SMEs Should Adopt Cloud-based Services
2. Containers

Applications are packaged, deployed, and operated using containers in a cloud-centric way. Containerization makes it possible to package an app consistently and in a lightweight manner to run across workstations, cloud, or on-premise environments steadily.

3. Kubernetes

It is an open-source platform for container orchestration and is used to automate the deployment, management, and scaling of applications.

Role of DevOps in application modernization

DevOps is a practice that is used widely by organizations to upgrade applications. DevOps helps increase collaboration between different teams, resulting in increased speed of delivery along with increased reliability, faster go-to-market, and stability in production.

Some of the standard practices followed in DevOps are as follows:

  1. Develop smaller, independently deployable microservices from monolithic services
  2. Revamp performance and availability by choosing the right cloud technology
  3. Ensure consistent improvement with early feedback, monitoring, and analysis
  4. Implement automation practices such as continuous integration, testing, and deployment

In a nutshell

Although there are several approaches for legacy application modernization, each organization must employ a method that aligns with its strategic goals.

Modernization can tend to be costly, and challenging to navigate. Partnering with a highly competent service provider such as Hakuna Matata can help will enable you to refine your legacy software and enhance its functionality, without making any drastic UI changes on the end-user side.

Our experts offer an incremental, low-risk approach to building, modernizing, and managing applications securely across hybrid cloud environments.

To find out more about our solutions, schedule a free consultation right away! Talk to our team members and explore opportunities to boost the value of your existing applications.

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Frequent Asked Questions

Digital transformation is the process of using digital technologies to fundamentally change the way your business operates. It can involve everything from automating manual processes to creating new digital products and services. Digital transformation is important because it can help businesses become more efficient, improve customer experiences, and gain a competitive edge.

We offer a wide range of digital transformation services, including digital strategy development, process automation, cloud migration, data analytics, and software development. We work with each client to identify their unique needs and develop a customized plan that will help them achieve their business goals.

The timeline for a digital transformation project can vary depending on the scope and complexity of the project. We work with each client to develop a project plan that outlines the timeline and milestones for the project. Typically, a digital transformation project can take several months to a year or more to complete.

The cost of a digital transformation project can vary depending on the scope and complexity of the project. We work with each client to develop a customized plan that fits within their budget. Our goal is to deliver the best possible value to our clients while keeping costs reasonable

Digital transformation can involve significant changes to business operations, and there may be some disruption as a result. However, we work closely with each client to minimize disruption and ensure that the transition to digital operations is as smooth as possible

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Our team has extensive experience in digital transformation and has worked with businesses of all sizes and industries. We have a deep understanding of the latest digital technologies and how they can be applied to achieve business objectives. We also stay up to date on the latest trends and best practices in the industry to ensure that we deliver the best possible results to our clients.

We take the security of our clients' digital assets very seriously. We follow industry best practices to ensure that all data and systems are protected throughout the digital transformation process. We also work closely with our clients to identify potential security risks and develop a plan to mitigate those risks.

Yes, we offer training and support services to ensure that our clients' employees are equipped with the skills and knowledge needed to use new digital technologies effectively. We work with each client to develop a customized training plan that meets their specific needs.

To get started with a digital transformation project, simply contact us to schedule a consultation. During the consultation, we will learn more about your business and objectives and provide recommendations on the best digital transformation strategies for your business. We will then develop a project plan and provide a detailed proposal outlining the scope of work, timeline, and budget for the project.

Yes, digital transformation can be just as beneficial for small businesses as it is for larger enterprises. In fact, implementing digital technologies can often be even more transformative for SMBs, as it can help them become more agile and competitive in their markets

Digital transformation can help SMBs compete with larger companies by leveling the playing field. By adopting digital technologies, SMBs can streamline their operations, improve their customer experiences, and gain a competitive edge. They can also access new markets and reach customers that were previously out of reach.

Some common challenges that SMBs face during digital transformation include limited budgets, limited resources, and a lack of technical expertise. However, a good digital transformation partner can help SMBs overcome these challenges by providing cost-effective solutions, access to a broader range of resources, and technical expertise that SMBs may not have in-house.

To ensure that their digital transformation efforts are successful, SMBs should approach digital transformation strategically. This means identifying their business objectives, defining a clear roadmap for digital transformation, and working with a trusted partner that can provide guidance and support throughout the process.

Measuring the ROI of digital transformation can be challenging, but it's important to do so in order to determine the success of the project. Key performance indicators (KPIs) that can be used to measure the ROI of digital transformation include improvements in operational efficiency, increases in revenue, and improvements in customer satisfaction. A good digital transformation partner can help SMBs identify the most relevant KPIs for their business and track progress over time.

We offer digital transformation services to clients all over the world. We have experience working with clients in United States, Canada, United Kingdom, Canada, China, Japan, Italy, South Africa, Kenya, Nigeria Europe, Asia,  and Australia, among other regions.

We have experience working with clients in a wide range of industries, including healthcare, finance, retail, manufacturing, and more. Our team of experts has a deep understanding of the unique challenges and opportunities that different industries face when it comes to digital transformation.

Yes, we have offices in several locations around the world. Our offices are staffed by experienced professionals who are equipped to provide our clients with the support and expertise they need to achieve their digital transformation goals.

We take a client-centered approach to digital transformation, which means that we work closely with our clients to understand their unique needs and challenges. We have a deep understanding of the cultural, economic, and regulatory factors that can impact digital transformation in different regions, and we tailor our services accordingly to ensure that our clients achieve the best possible outcomes.

We have a global team of experts who are available to provide support and guidance to our clients in different time zones. We also use digital tools and platforms that allow us to communicate and collaborate with our clients regardless of their location. We are committed to providing our clients with the support they need, whenever they need it.

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