¿Cómo pueden los propietarios de tiendas de bebidas implantar estrategias de digitalización de forma rápida y eficaz?
9 Costly Mistakes Made By Beverages Store Owners When Selecting an ERP and How to Avoid Them
ERP or Enterprise Resource Planning software is a comprehensive and integrated business platform helping small and big businesses drive more efficiency, transparency and scalability in their operations. It is a powerful tool and one of the most important investments of any business. Selection of the right ERP for your business is a critical process. An improper selection of an ERP can be quite costly for businesses.
¿Qué es un ERP?
A enterprise resource planning (ERP) system is an integrated system that brings together all the business functions of an organization including payroll, inventory, manufacturing, customer relationship management (CRM), financial modules, point of sale (POS), Human resource (HR), supply chain/warehouse, and analytics. An ERP helps in streamlining, automating and integrating data, processes, and disparate systems.
Medición del éxito de la selección de ERP
Successful ERP selection depends on one or more of the following criteria:
- Alignment with business objectives
- Usability & adaptability
- Cost & project timeline optimization
- Risk minimization
- Returns on investment
5 errores comunes y soluciones en la selección de ERP
- Not considering end-user & customer feedback – One of the most common mistakes made by beverages store owners is not considering feedback from end-users and customers. It is important to take into account their requirements when selecting an ERP. The ERP should be able to handle the demands and expectations of customers. The ERP should also be easy to use and intuitive.
- Not assessing the impact of hardware & software costs – Another common mistake made by store owners is to not assess the hardware and software costs involved in running the ERP. It is important to look at the long-term costs such as maintenance, upgrades, and technical support.
- Insufficient training & education – Store owners should ensure that the ERP is properly trained and educated to the end users. This will ensure that the ERP is used to its full potential and helps improve the efficiency of the organization.
- Not selecting the right implementation partner – Selecting the wrong implementation partner can be disastrous. It is important to select a partner who is experienced and knowledgeable in providing an effective implementation of the ERP.
- Lack of standardization of supplies & inventories – Last but not the least, store owners should ensure that the ERP is able to standardize supplies and inventories. This will help in streamlining operations and reduce costs.
Cuadro sinóptico de los errores y soluciones
| Error | Solución |
|---|---|
| Not considering end-users & customer feedback | Account for customer expectations and demands when selecting the ERP |
| Not assessing the impact of hardware & software costs | Look at long-term costs including maintenance, upgrades, and technical support |
| Insufficient training & education | Properly train and educate the end users on the ERP |
| Not selecting the right implementation partner | Select a partner who is experienced and knowledgeable in providing an effective implementation of the ERP |
| Lack of standardization of supplies & inventories | Ensure the ERP is able to standardize supplies and inventories |
Conclusión
Beverages store owners should exercise caution when selecting an ERP for their business. It is important to take into account the end-user and customer feedback, assess the impact of hardware and software costs, ensure proper training and education, select the right implementation partner and standardize supplies and inventories. Making the wrong decision in ERP selection can cost your business dearly.
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