Avoid Disaster: 9 Costly Mistakes Snacks and Confectionery Store Owners Make When Digitizing Their Business

What tips can store owners use to ensure the digital platform they build is future-proof?

9 Costly Mistakes Made by Snacks and Confectionery Store Owners When Selecting an ERP and How to Avoid Them

The Snack and Confectionery market is highly competitive and requires efficient management which can be accomplished with careful selection of a reliable ERP. ERP or Enterprise Resource Planning is a suite of integrated applications which provide real-time visibility, support and managed access of a company’s operations. Careful selection of an ERP solution is needed by Snacks and Confectionery store owners to effectively manage their business, increase growth, reduce operating costs and provide better customer service. Below, we discuss the nine common mistakes made while selecting an ERP and how they can be avoided.

What is an ERP?

Enterprise Resource Planning (ERP) is a suite of integrated applications that enable a company to streamline processes, manage performance and drive growth. It provides visibility across all aspects of the organization and helps the store owners in better tracking and profit management. A good ERP is an enabler to all business processes such as order management, inventory control, shipping and invoicing, supply chain planning and scheduling, HR, financial and resource planning.

Measurement of a Successful ERP Selection

A successful ERP selection must meet all the requirements of the store owner. It must provide the required features for the running of the business such as ease of use, 100 percent reliability, comprehensive data processing and reporting capabilities. A successful ERP should minimize labor costs and improve customer service levels by automating processes, providing real-time data and responding to changing requirements quickly and efficiently.

5 Common Mistakes and Solutions in ERP Selection

Below are the five common mistakes and solutions related to ERP selection that store owners should keep in mind:

Failure to consider real-time reporting capabilities: ERP should have an inventory module that should provide real-time information about stock availability and sales data. Also, store owners must ensure that reporting should be flexible and customizable according to the business requirements. Solutions: ERP vendors must provide real-time reporting capabilities and modify reporting to suit the business requirements.

Choosing inadequate/inappropriate software: Many store owners make the mistake of selecting a software which does not meet the full requirement of the store. Solutions: Store owners must discuss the exact requirements with the ERP vendor and should not compromise on features which are needed for the smooth functioning of the store.

Choosing a rigid solution: Many ERP solutions are rigid in their approach and hard to customize. These solutions can be hard to integrate with store processes and might not meet future requirements. Solutions: Store owners should look for a flexible solution which can be easily configured, customized and integrated with store processes.

Focusing only on price of the Software: Store owners often focus only on the price of the software and miss out on the other important factors such as scalability, reporting capabilities and integration with other software solutions. Solutions: The store owner should make sure that the software they select meets all the requirements and discounts and offers don’t make them swim against the business requirement in the future.

Lack of Training: ERP solutions are complex and need skilled users. Lack of proper training can significantly reduce the effectiveness of ERP solutions. Solutions: It is important to plan for training and make sure that all users are provided with the proper resources and training.

Summarized Table of the Mistakes and Solutions

Mistakes	Solutions
Failure to consider real-time reporting capabilities	ERP vendors must provide real-time reporting and modify reporting to suit the bussiness requirements
Choosing inadequate/inappropriate software	Discuss the exact requirements with ERP vendor and should not compromise on needed features
Choosing a rigid solution	Look for a flexible solution that can be easily configured, customized and integrated with store processes
Focusing only on the price of the Software	Make sure that software meets all the requirements and discounts don’t swim against the business requirement in future
Lack of Training	Plan for proper training and make sure that all users are provided with resources and training

Conclusion

Errors in ERP selection are costly for Snack and Confectionery store owners. Careful consideration of the five common mistakes and solutions discussed in this article can help in a successful ERP selection. Store owners need to pay attention to the features of the ERP, scalability of the software, responsive customer service and proper training of the ERP software. With proper ERP selection, store owners can enjoy improved business efficiency, better customer service and increased profits.

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