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A key factor that drives the <\/span>success of the digital transformation<\/mark><\/span> is change management. The way leaders address change management challenges<\/strong> can make or break your business. Digital business transformations in an enterprise not only impacts the technology and business models but also the people (workforce, customers, vendors) involved.\u00c2\u00a0<\/span><\/p>\n Change management is a systematic approach to dealing with the transition or transformation of an organization\u00e2€™s goals, processes or technologies. The purpose of change management is to implement strategies for effecting change, controlling change and helping people to adapt to change. Such strategies include having a structured procedure for requesting a change, as well as mechanisms for responding to requests and following them up.(Source: techtarget<\/a>)<\/p>\n Change is one of the major factors for any business and poor change management can be a disaster to your digital transformation program. This is where <\/span>the role of IT<\/mark><\/span> becomes critical and the inputs of a CIO comes in handy.\u00c2\u00a0<\/span><\/p>\n With most companies focusing on modernizing their legacy systems with advanced solutions to <\/span>improve productivity<\/mark><\/span> and growth, it is a must for CIOs to understand the change management challenges and steps to negotiate them.\u00c2\u00a0<\/span><\/p>\n Cited below are some of the ways CIOs can plan their change management process for a successful digital transformation program.\u00c2\u00a0<\/span><\/p>\n Most users won\u00e2€™t be receptive to hourly technology advancements and updates as this takes time for them to transition from the legacy system to the latest one. The best way to negotiate this is by running both the new and old systems parallelly for some time. This helps the users to adopt the new solution rolled out.\u00c2\u00a0<\/span><\/p>\n As most often the new software implementations are performed with little notice, adapting to the new solution becomes difficult for the users. This not only impacts your employee engagement but also hurts the <\/span>customer experience<\/mark><\/span>. So, ensure the implementations are informed to the workforce in advance to avoid their resistance.\u00c2\u00a0<\/span><\/p>\nWhat is change management?<\/h3>\n
Role of CIOs in change management<\/h4>\n
Common change management challenges CIOs face\u00c2\u00a0<\/strong><\/h4>\n
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SEE ALSO: \"3 things to keep in mind when choosing a DX partner\"<\/strong><\/pre>\n
Change management process<\/strong><\/h4>\n
Adapting to a modern change management landscape<\/b><\/h4>\n
Ensure transparent communication<\/b><\/h4>\n
Negotiating employee resistance<\/b><\/h4>\n