{"id":1896,"date":"2023-02-19T21:17:09","date_gmt":"2023-02-19T18:17:09","guid":{"rendered":"https:\/\/hudutech.com\/complete-guide-to-role-of-mobile-application-in-business-digital-transformation\/"},"modified":"2023-02-19T21:17:09","modified_gmt":"2023-02-19T18:17:09","slug":"complete-guide-to-role-of-mobile-application-in-business-digital-transformation","status":"publish","type":"post","link":"https:\/\/hudutech.com\/ar\/complete-guide-to-role-of-mobile-application-in-business-digital-transformation\/","title":{"rendered":"Complete Guide to Role of Mobile Application in Business Digital Transformation"},"content":{"rendered":"<p><!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\"><br \/>\n<html><body><\/p>\n<div id=\"tm-row-63f267a84383e\" class=\"vc_row vc_row-outer vc_row-fluid\">\n<div id=\"tm-column-63f267a84449d\" class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element  tm-animation move-up\">\n<div class=\"wpb_wrapper\">\n<p><span style=\"font-weight: 400;\">Digital transformation is the biggest buzzword today. But, many industry leaders fail to realize the potential impact of digital enablers compared to aspects like a digital roadmap, strategy, implementation, etc.\u00c2\u00a0\u00c2\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Specially, the introduction of innovative technologies like IoT, AI, ML, and RPA has shifted the eyeballs of enterprise heads from identifying the significance of mobile applications and their growth.\u00c2\u00a0 <\/span><span style=\"font-weight: 400;\">However, failing to engage with a leading digital transformation services might also impact the digital transformation initiatives and enterprises must consider this.<\/span><span style=\"font-weight: 400;\">\u00c2\u00a0 <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The role of mobile applications as a key digital enabler can\u00e2&#8364;&#8482;t be taken lightly as they provide a massive advantage to any enterprise across verticals. This post brings out the importance of having mobile apps in a digital transformation strategy and how it helps enterprises accelerate productivity, growth, and RoI.\u00c2\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before getting started, let\u00e2&#8364;&#8482;s quickly take a look at what the digital transformation hype is all about and why you should worry.\u00c2\u00a0<\/span><\/p>\n<h2><b>What is digital transformation?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Thousands of definitions already available on the web on Digital Transformation has made this term even more baffling. According to experts, digital transformation isn\u00e2&#8364;&#8482;t just about transforming one or two processes. It is all about transforming the complete business by reinventing the existing model, process, people, and technology for delivering seamless customer experience.\u00c2\u00a0<\/span><\/p>\n<h5><strong>Growth of digital transformation in the enterprise landscape<\/strong><\/h5>\n<p><span style=\"font-weight: 400;\">As per a <\/span><a href=\"https:\/\/www.marketwatch.com\/press-release\/digital-transformation-market-size-growing-at-243-cagr-to-hit-usd-22794-billion-by-2025-2020-01-07\" rel=\"nofollow noopener\" target=\"_blank\"><span style=\"font-weight: 400;\">MarketWatch<\/span><\/a><span style=\"font-weight: 400;\"> study, the global digital transformation market is expected to grow from US$ 445.4 Bn in 2017 to US$ 2,279.4 Bn by 2025 at a CAGR of 24.3% between 2018 and 2025.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The global market for digital transformation has been segmented on the basis of components, which include solutions and services. The solution segment is further divided into mobility, big data &#038; analytics, artificial intelligence, IoT, and others, and the services segment is further divided into professional services and managed services. (Source: <\/span><a href=\"https:\/\/www.marketwatch.com\/press-release\/digital-transformation-market-size-growing-at-243-cagr-to-hit-usd-22794-billion-by-2025-2020-01-07\" rel=\"nofollow noopener\" target=\"_blank\"><span style=\"font-weight: 400;\">marketwatch.com<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<h5><b>Mobile app as a key enabler in digital transformation<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">Some industry experts often see mobile applications as an independent entity rather than a key enabler in digital transformation. This makes a huge difference. Smart leaders include mobile apps in the digital transformation strategy to reinvent the way they work.\u00c2\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The chart below encloses details on digital transformation growth by solutions, and it is apparent that mobile app development growth will be staggering in the next few years, along with Cloud computing, Analytics etc.\u00c2\u00a0<\/span><\/p>\n<\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">(<\/span><b>\u0627\u0644\u0645\u0635\u062f\u0631:<\/b> <a href=\"https:\/\/www.grandviewresearch.com\/industry-analysis\/digital-transformation-market\" rel=\"nofollow noopener\" target=\"_blank\"><span style=\"font-weight: 400;\">grandviewresearch.com<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<h5><b>Role of a mobile app in digital transformation landscape<\/b><\/h5>\n<h6><strong>Why mobile is the face of digital<\/strong><\/h6>\n<p><span style=\"font-weight: 400;\">The advent of smartphones has transformed the business landscape drastically and has paved the way for new opportunities. Companies cannot do more than leveraging mobile platforms to stay tuned with customers.\u00c2\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the mobile-first approach widely pronounced across the globe and customers relying heavily on mobile devices, including mobile applications as part of business strategy is the best option to beat the competition and engage with customers.\u00c2\u00a0<\/span><\/p>\n<h6><b>Understanding the importance of enterprise mobility<\/b><\/h6>\n<p><span style=\"font-weight: 400;\">The reason why most companies invested in enterprise mobility is to connect users with activities from anywhere and anytime. Especially, enterprise mobile applications play a critical role in improving the efficiency of staff and company and this is the reason why enterprise mobility can\u00e2&#8364;&#8482;t be separated from digital transformation. <\/span><\/p>\n<h6><b>Mobile app and employee engagement<\/b><\/h6>\n<p><span style=\"font-weight: 400;\">As per different studies, the connected workforce performs amazingly and better engages with customers, and in fact, goes a step ahead in satisfying customers thoroughly. A minor improvement in employee engagement rate contributes to bigger profits. Also, mobile applications help employees connect with business activities from anywhere.\u00c2\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the key benefits of using mobile apps for employee engagement.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Connected workforce<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Easy to reach staff for advice, inspiration, solutions<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Lesser IT headaches<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0648\u0642\u062a<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Improves process efficiency, productivity<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Improves customer engagement and retention<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This is the reason why many CEOs add mobile apps to the digital transformation strategy and they\u00e2&#8364;&#8482;re right by doing so.\u00c2\u00a0\u00c2\u00a0<\/span><\/p>\n<h6><b>Mobile app and customer experience<\/b><\/h6>\n<p><span style=\"font-weight: 400;\">Digital transformation is all about improving customer experience. How do you think you can provide personalized messages to customers and stay tuned with them 24\/7? Of course, with mobile apps, your business can.\u00c2\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mobile apps help businesses engage with customers better and help marketers to identify customer touchpoints to create personalized messages for improved sales. Mobile applications along with chatbots have redefined customer service as they help users with instant answers to queries or requirements.\u00c2\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In short, having mobile apps as part of the digital transformation program improves overall customer experience significantly.\u00c2\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the key benefits of using mobile apps for customer experience.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Facilitates communication<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Improves customer loyalty<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Promotes sales of the company<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enhances customer engagement<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Offers competitive advantage<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Increases branding<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Increases visibility<\/span><\/li>\n<\/ul>\n<h6><b>Mobile app and operational efficiency<\/b><\/h6>\n<p><span style=\"font-weight: 400;\">On the other hand, managing business\u00e2&#8364;&#8220;vendor-customer operations becomes easier with mobile apps. Not just that, the apps help sales and marketing staff to perform the operations on-the-go thereby increasing the RoI.\u00c2\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Field sales can perform the actions from anywhere, anytime, and update sales data in real-time to improve sales cycles.\u00c2\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With workflow applications and process management applications, the operational efficiency of organizations has increased rapidly, leading to increased RoI and growth.\u00c2\u00a0<\/span><\/p>\n<p><strong>Here are the key benefits of using mobile apps for operational efficiency.\u00c2\u00a0<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Prevents costly errors<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Reduces overhead costs<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0648\u0642\u062a<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Reduces IT spend<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Improves customer service<\/span><\/li>\n<\/ul>\n<h5 style=\"text-align: left;\"><b>Digital transformation benefits<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">Digital reinventions offer a plethora of benefits to enterprises. I have named a few below. However, to achieve the same, creating a well-defined digital strategy is mandated. Let\u00e2&#8364;&#8482;s take a peek at the benefits.\u00c2\u00a0<\/span><\/p>\n<p><b><\/b><\/p>\n<h5><b>Digital transformation \u00e2&#8364;&#8220; mobile app technologies &#038; trends 2021<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">Digital transformation is growing strong and so are the trends and technologies. I have compiled the list of the latest trends for 2021 below.\u00c2\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Data governance (big data)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">IT will become the \u00e2&#8364;&#339;new\u00e2&#8364; business enabler<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Internet of Things<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Conversational Artificial Intelligence &#038; ML<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Robotic Process Automation (RPA)\u00c2\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Multi-Cloud computing and Everything-as-a-Service (Xaas)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Partnerships and acquisitions<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Digital privacy<\/span><\/li>\n<\/ul>\n<h5><b>Digital transformation using mobile app use cases\u00c2\u00a0<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">Mobile apps along with advanced technologies like IoT, AI, ML help enterprises transform the way they work. Here are some of the use cases of mobile apps in transforming using digital solutions.\u00c2\u00a0<\/span><\/p>\n<h6><b>Digital transformation in Manufacturing\u00c2\u00a0<\/b><\/h6>\n<p><span style=\"font-weight: 400;\">Mobile apps play a quintessential role in improving manufacturing productivity. Leveraging the power of mobile apps coupled with advanced technology like IoT, AI, etc., the manufacturing industry can help operators and supervisors perform the floor operations on-the-go and accelerate productivity.\u00c2\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The applications help operators access machine data in real-time and share it with supervisors. Similarly, supervisors can access the operator data from anywhere and share it with managers. This improves visibility across the floor and enhances productivity.\u00c2\u00a0<\/span><\/p>\n<h6><b>Digital transformation in Construction<\/b><\/h6>\n<p><span style=\"font-weight: 400;\">Asset tracking is challenging for construction companies, but using a mobile app the difficult process of tracking assets can be simplified, and also reducing the asset cost (at least 30%) associated with the process is always possible. This also expedites project delivery.\u00c2\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Generally, mobile applications are used along with IoT, RFID, Barcode, NFC, Bluetooth technologies to track and manage assets better within the construction project zone.\u00c2\u00a0<\/span><\/p>\n<h6><b>Digital transformation in Retail<\/b><\/h6>\n<p><span style=\"font-weight: 400;\">Order delivery management is often complex and creates bottlenecks for most retail companies. Automating the process through mobile apps has enabled the customers to enjoy a hassle-free order and retailers can enjoy a streamlined delivery process that improves customer experience. Automation has helped retailers to serve customers better and faster.\u00c2\u00a0<\/span><\/p>\n<h6><b>Digital transformation in Logistics<\/b><\/h6>\n<p><span style=\"font-weight: 400;\">Logistics companies manage the flow of things from procurement to delivery. The process is complex and involves packing and transportation of the goods and materials, warehousing, material handling, maintaining and managing the inventory or stock, the flow of information through the supply chain management, and much more. With a mobile app in place, managing such cumbersome processes becomes easy. <\/span><\/p>\n<h6><b>Digital transformation in Healthcare<\/b><\/h6>\n<p><span style=\"font-weight: 400;\">Mobile apps have taken the healthcare industry by storm. The conventional consultation, medical claims, medical advice are completely seamless to patients because of medical applications. Patients don\u00e2&#8364;&#8482;t have to visit hospitals often and can get advice using their smartphones.\u00c2\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, they can get reports on mobile devices through applications. Simply put, apps help healthcare centers deliver amazing patient care in addition to hassle-free patient records management.\u00c2\u00a0<\/span><\/p>\n<h6><b>Digital transformation in Media<\/b><\/h6>\n<p><span style=\"font-weight: 400;\">The media industry is excelling by adding mobile applications to its transformation strategy. With the help of mobile applications and automation, the media industry is able to share data in real-time from any location fast and accurately. On the other hand, the applications power users with the options to upload photographs, videos of interesting happenings to media networks in real-time. In short, the applications are helping both the industry as well as the users.\u00c2\u00a0<\/span><\/p>\n<h6><b>How a leading manufacturer transformed its field sales operations using a mobile application<\/b><\/h6>\n<p><span style=\"font-weight: 400;\">One of our clients had a large volume of secondary sales teams set out for meeting customers on a day to day basis. A massive challenge confronted by both the primary and secondary sales team was accelerating the cycle and updating sales data swiftly.\u00c2\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The paper-based communication &#038; reporting, manual call reports, and other sales-related task updates were time-consuming and exorbitant. This resulted in reduced employee productivity and efficiency, leading to an overall delay in sales cycles.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a full-stack mobile app development company, we developed a simple, easy to use, secure, powerful mobile, and web application. The Android App for sales executives allows to digitize the complete process, the web platform for the senior executives allows to track all the Sales personnel\u00e2&#8364;&#8482;s daily activities and the sales closures in real-time, in addition to enabling real-time Punch-In and Punch-Out for the call entries with Geo Tagging &#038; Timings for field sales executives.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The client is enjoying the below benefits.\u00c2\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">50% Reduced reporting and tracking time<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Effective management of sales data<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Improved sales cycle<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enhanced field sales activity<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">So, have you ever considered mobile apps as part of the digital transformation journey? If not, it\u00e2&#8364;&#8482;s a high time you have to. Don\u00e2&#8364;&#8482;t know how to get started? Let\u00e2&#8364;&#8482;s talk. <\/span><\/p>\n<figure class=\"wp-block-image alignfull size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"291\" class=\"wp-image-11800\" src=\"https:\/\/www.hakunamatatatech.com\/wp-content\/uploads\/2019\/06\/Mobile-Transformation-Exterprise-1024x291.jpg\" alt=\"\" title=\"\"><figcaption><\/figcaption><\/figure>\n<p>\u00c2\u00a0<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/body><\/html><\/p>","protected":false},"excerpt":{"rendered":"<p>Digital transformation is the biggest buzzword today. But, many industry leaders fail to realize the potential impact of digital enablers compared to aspects like a digital roadmap, strategy, implementation, etc.\u00c2\u00a0\u00c2\u00a0 Specially, the introduction of innovative technologies like IoT, AI, ML, and RPA has shifted the eyeballs of enterprise heads from identifying the significance of mobile<\/p>","protected":false},"author":1,"featured_media":1897,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-1896","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation"],"_links":{"self":[{"href":"https:\/\/hudutech.com\/ar\/wp-json\/wp\/v2\/posts\/1896","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hudutech.com\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hudutech.com\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hudutech.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hudutech.com\/ar\/wp-json\/wp\/v2\/comments?post=1896"}],"version-history":[{"count":0,"href":"https:\/\/hudutech.com\/ar\/wp-json\/wp\/v2\/posts\/1896\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hudutech.com\/ar\/wp-json\/wp\/v2\/media\/1897"}],"wp:attachment":[{"href":"https:\/\/hudutech.com\/ar\/wp-json\/wp\/v2\/media?parent=1896"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hudutech.com\/ar\/wp-json\/wp\/v2\/categories?post=1896"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hudutech.com\/ar\/wp-json\/wp\/v2\/tags?post=1896"}],"curies":[{"name":"\u062f\u0628\u0644\u064a\u0648 \u0628\u064a","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}